Customer Success Manager

London, England, United Kingdom


At Florence, we all have a definitive mission - to dominate social care recruitment by the end of 2020. Our online marketplace helps care homes find and book temporary staff without the need for expensive recruitment agencies.

Launched in 2017, we now work with over 20,000 nurses and carers and over 600 care home locations across England and Wales. Nurses and carers have worked almost 500,000 hours and earned more than £8million by booking shifts through Florence.

We are a growing team of 33, founded and led by a former doctor-turned-entrepreneur. This is a really exciting time to join Florence and be part of a tech startup that is filled with collaborative, passionate and driven people.

Having just raised a significant Series A round of funding, we are now looking for a Customer Success Manager to help drive the business towards dominating social care recruitment.


You will be a natural relationship builder and motivator who has the ability to bring the best out of your team and the people you work with. Florence is a fast paced, innovative and most importantly passionate environment, filled with a team of people brought together by one purpose: to provide everyone with the care and dignity that they deserve.




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